Frequently Asked Questions from Zwopr Users

Create a post

  • App:

    Use the plus button (bottom edge, second tab). Select whether you want to create a post, poll or event. If you want to create a poll or event, select the respective option at the bottom of the screen.

    Now add a title, description and an image (media). Also use the drop-down menu at the top of the screen to select which feed you would like to post this post to.

    Web:

    Select “Create post” from the menu on the left. Decide on the correct post type: Event, Posts or Poll.

    Now add a title, description and an image (media). Also use the drop-down menu at the top of the screen to select which feed you would like to post this post to.

  • With Zwopr, you have the option to create different types of posts to promote company culture and employee engagement. The platform offers a variety of posting options, including

    1. Events: announcements and organization of events such as company parties, workshops or team outings. Here you can enter the date, time and location. Your colleagues can click on “Participate” and receive reminders from Zwopr that the event is coming up soon.

    2. Posts: General messages, updates or announcements that inform and engage the workforce.

    3. Polls: Surveys that gather employee opinions and feedback on specific topics and encourage participation. Here you have the option of displaying the results in an overview.

  • Which feed you can post to is determined individually from company to company.

    Click on “Create post” (web version)/ or + Post (app) and open the drop-down menu at the top of the screen. You will now be shown which feeds you can post to.

  • App:

    Click on the post > “Edit” (top right corner) > select “Delete” at the bottom.

    Can't find the post?

    Go to your profile (bottom right corner) and select “Posts”. Here you will find the appropriate post.

    Web:

    Go to your profile (bottom left corner) > select the appropriate post > click on the three dots > select “Delete”.

  • This is currently not possible. You have to create the event again with the correct date.

    It will soon be possible to change the date retrospectively.

  • You can currently pre-schedule posts in the web version. Click on “Continue” after you have created your post and select the appropriate location. Now you can decide whether you want to publish the post directly or schedule it.

    If you click on “Schedule”, you can select the date and time. Then click on “Publish on XY”.

  • If you are an ambassador in your company, you can use the content pool. You can find it in the web version under “Create post”. Suitable posts for your ambassador role are displayed here. If you would like to view all suggestions, you can select the “Show all” button in the top right-hand corner.

    Tip: Read through the bullet points on the right-hand side. Here we give you helpful tips on how you can best implement this post, event or challenge.

    Select a post that appeals to you, click on “Copy template and edit”. You now have the option of adapting the text and replacing the image.

  • You can access the web version in your browser at app.zwopr.com

    The web version of Zwopr allows you to use Zwopr on your PC or laptop. But you can also access the web version via your smartphone browser. This makes the posting process in particular more convenient.

    Are you an ambassador in your company? Then you can use the web version to access the dashboard, view the content pool and see the calendar view of scheduled posts.

Tips for optimizing your posts

  • Did you know that the Culture Concierge - our Zwopr AI . can be your secret trick to creating great content in seconds? With this tool, you can easily generate content that keeps the corporate culture alive and promotes it. 🚀

    Useful tips on how to use the Culture Concierge effectively:

    1. Select a topic: Think about the culture topic you want to address. Whether it's about work-life balance, team success or sustainability - the Culture Concierge will help you!

    2. Get suggestions: Enter your idea in the Culture Concierge and let it inspire you. You will receive suggestions for titles, content and even suitable visuals!

    3. Personalize: Adapt the suggestions to your personal style and the needs of your team.

    Click here for the Culture Concierge: https://app.zwopr.com/chat

  • We provide two different dashboards: For users and for ambassadors.

    1. Users:

    Go to your profile (web: bottom left, app: bottom right > “Posts”). Here you will find an overview of your posts, how many reactions, comments and views you have received.

    2. Ambassador:

    Are you an ambassador in your company and post regularly? Then you will see the dashboard in the left-hand menu in the web version of Zwopr.

    The dashboard helps you to track your progress and get an overview of what your colleagues are really interested in.

    What can you read from the dashboard? 👀

    - Published posts

    - Reactions

    - Comments

    - Event participations

    - Survey participations

    - Impressions (how often a post was read)

    You can also compare desired time periods with each other (e.g. this month and last month) in order to recognize developments.

  • 🚀 Secrets of successful headlines: 6 useful tips! 🌟

    1️⃣ Ask and intrigue: Use questions that arouse curiosity! Example: “Have you ever wondered why some headlines are so appealing?”

    2️⃣ Show the benefits: Make it clear what your readers gain. Example: “Discover how ingenious headlines boost your reach!”

    3️⃣ Use emotions: Arouse feelings for more attention. Example: “Touch hearts: How to write headlines that stick in your head!”

    4️⃣ Give concrete tips: Offer real solutions and assistance. Example: “5 simple steps to the perfect headline!”

    5️⃣ Keep it short and strong: Keep your headline concise. Example: “Headline power: short, crisp, great!”

    6️⃣ Encourage action: Motivate people to read on. Example: “Don't miss out: How to turn your headlines into a reader magnet!”

    💡 Tip: Experiment with different headlines in your Zwopr posts and see what works best. You'll quickly find out what your community loves!

  • Want to really bring your posts on Zwopr to life? Here are some tips on how to use video and images to make your posts more engaging:

    1. Choose images with added value: Use images that support your message. For royalty-free images, Pexels is a fantastic resource. Whether you're looking for inspirational office shots or themed images, you'll find high-quality photos for every occasion.

    2. Get to the point with videos: Short, concise videos can reinforce your message. With CapCut, an intuitive video editing app, you can edit your videos to make them even more engaging. Remember: short and interesting is often better than long and boring.

    3. Ensure relevance: Your images and videos should always be relevant to the topic. A good image can tell a story or evoke an emotion that matches the content of the post.

    4. Maintain authenticity: Authentic images and videos that show the real company culture are often best received. Consider taking your own photos instead of just using stock photos.

    5. Post regularly: Stay active and post regularly. A constant presence with high-quality content promotes engagement and visibility.

Account settings

  • You can choose between German, English, French and Italian for the system settings.

    App: Go to your profile (bottom right corner) > “Settings” > “Language” > Select language

    Web: Click on the drop-down menu at the bottom left of your screen and select the appropriate language.

    You can also have individual posts translated into the language that is set as the system language on your smartphone. To do this, click on “Translate” for the respective post

  • You can only change your email address in the app. To do this, go to your profile (bottom right-hand corner) > “Settings” > “Email” > Change e-mail

  • If you decide to change your employer, your account will be permanently deleted.

  • App: Go to your profile (bottom right corner) > “Privacy and Terms” > Last option 'Delete account'

    Web: Go to your profile > (bottom left corner) > “Delete account” button

Do you still have questions?

Submit your question to our customer support at support@zwopr.com and receive a response from us in no time.